1) Customer Questionaire – Please make sure you have submitted this information to us soon after booking your move
2) EIN number instructions – We must have this before your goods are picked up at origin for anyone who is sending their shipment on a US passport
3) Insurance Instructions and Spreadsheet (for download) – You will need this to complete your insurance list
4) Filing a Claim – This is a link to the page which will instruct you in the event that you need to file a claim.